Jan 2025 – Present · 1 yr 10 mos
IT Supervisor
EFFC · on-site at Sinopec Petroleum Branch
- ~55 users
- 2 IT staff supervised
- 5-module system built
- 2 mobile apps shipped
- Provide on-site IT support for about 55 users on a security-controlled energy site: hardware, software, endpoint and application issues.
- Supervise 2 IT support staff and act as the link between senior management and the IT team.
- Built and deployed the company's internal operations system from scratch (Laravel and MariaDB on Alibaba Cloud), with HR, inventory, fleet, finance and camp operations modules and role-based permissions.
- Shipped Android and iOS versions of the system, built in cloud CI, with push notifications and self-hosted audio and video calling.
- Run the company domain, DNS and email, including SMTP setup and connecting staff mailboxes into the system over IMAP.
- Administer Active Directory: user provisioning, Group Policy, access control and account lifecycle.
- Install, activate, configure and test software across Windows 10/11 and Windows Server, and flag licensing compliance risks.
- Maintain the IT asset register: asset tagging, license records and technical documentation.
- Support LAN/WAN infrastructure, including routers, switches and connectivity, under site industrial security and work-permit protocols.